Hello,
We are looking into it and we will release an update on this.
If you are testing the plugin, try this:
On dashboard go to TOOLS, scrool down until you see “Recount Stats”, click on RESET STORE and test it again π
* you will lose all your testing orders but after that all goes fine
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This reply was modified 6 years, 2 months ago by
playdiune.
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This reply was modified 6 years, 2 months ago by
playdiune.
@playdiune Can you confirm your issue is fully resolved? I tried this but there is still a problem. Sometimes the order catches and changes status, but sometimes it is lost and removed from view.
Example: One time I changed the item to ‘Set as complete’ and it changed the status to paid (still visible in history).
The next time I change an item to ‘Set as complete’ and the item went missing.
View post on imgur.com
Worryingly you can’t recoup the orders which get lost. They sit in ‘all’, but can’t be accessed.
I loaded the plugin on another wordpress test site with no other plugins, and the issue was the same.
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This reply was modified 6 years, 2 months ago by
westham00. Reason: added question for context
I have the same issue. I set as completed but all of them gone BUT it shows all
have you fixed it???
No it’s not fixed for me. I noticed you posted about this but set as resolved? How did you fix?
No it’s not fixed for me. I noticed you posted about this but set as resolved? How did you fix? @smartengineerusa
I went their website RestroPress β Food Ordering System For WordPress
https://restropress.com/
CHAT session. They helped me from there.
You can chat from chat box. Give them access they will help you