WP Shopify breaks this plugin

  • Resolved flatulore

    (@flatulore)


    6 years ago

    The WP Shopify plugin appears to break the wpDataTables plugin. When the Shopify plugin is installed with ALL other plugins disabled the wpDataTables plugin UI tabs do not work.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author wpDataTables

    (@wpdatatables)

    6 years ago

    Hi there.

    Unfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and it might take significant time to investigate and replicate the issue on our side, to be able to find the source of the problem, especially when the plugin or theme is not familiar to us.

    Can you please open a pre-purchase ticket on our support platform (accessible from our official website), and our support managers will gladly help you out with this.

    Kind regards

    Thread Starter flatulore

    (@flatulore)

    6 years ago

    Done, here’s what I submitted. It’s easy to reproduce.

    The shopify plugin appears to break the wpDataTables plugin. Drop down menus in the wpDataTables plugin do not function when the Shopify plugin is active. ​Reproducing it is simple. Disable all plugins except shopify and wpDataTables, try to use wpDataTables UI for anything, all drop-downs are broken. The theme is the generic Hello Elementor theme. Disable the Shopify plugin and wpDataTables UI starts working.

    • This reply was modified 6 years ago by flatulore.
    Plugin Author wpDataTables

    (@wpdatatables)

    6 years ago

    Thanks.

    Our support managers will help you out as soon as possible. Please note that we have an increased amount of tickets coming in, so our response times are longer than usual.

    Thank you for your understanding.

Viewing 3 replies - 1 through 3 (of 3 total)

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