• Resolved patyau2

    (@patyau2)


    Hi,

    I have enabled the ‘Page caching’ for my page. It worked perfectly at first, but after a few days, it went back to the old loading speed of more than 15 seconds. We didn’t change any of the settings or updated anything, so I was wondering what could’ve went wrong. Moreover, another issue is that after we made an update, it doesn’t refresh the caching for that page, so I have to manually refresh the cache for everything. Many thanks!

    Best regards,
    Patrick Yau

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Laura – WPMU DEV Support

    (@wpmudev-support8)

    HI @patyau2

    I hope you’re well today!

    If it worked better and now slowed down again it might mean that either cache stopped working (and the entire site or some parts of it, e.g. homepage) are not cached anymore or there’s some different – not cache/Hummingbird related – reason for it.

    I checked the site and I see that you are currently using WP Fastest Cache there, with its CSS and JS optimization options enabled. If this is working along with (at the same time) Hummingbird’s Page Cache and/or its Asset Optimization, it might be causing such issues and most likely is as it’s going for conflict.

    There should never be more than one site-side caches active as they are overlapping.

    That being said, if both WP Fastest Cache and Hummingbird Page Cache are currently active on site, please try this:

    – clear WP Fastest Cache cache and disable the plugin
    – clear Hummingbird Page Cache

    Check if this helps. If not, the please go to “Hummingbird -> Caching -> Page Cache” and enable the “Enable debug.log” option there. After that browse the site for a while as a visitor (logged out user or in incognito browser mode) and get back to the “Hummingbird -> Caching -> Page Cache” page.

    You should see a link to download debugging log from there, right below the “Enable debug.log” option. Download it please and share (e.g. via pastebin.com service or via your Google Drive, Dropbox or similar service) with us so we could take a look into it. It should help us find out if cache is working correctly and then we’d see what to do next.

    Best regards,
    Adam

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @patyau2

    I’m marking this topic as resolved due to recent inactivity.
    Feel free to post back any updates and we’ll carry on troubleshooting.

    Take care,
    Dimitris

Viewing 2 replies - 1 through 2 (of 2 total)

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