plugin boked

Resolved beautyinatural
(@beautyinatural)

5 years, 11 months ago

please the plugin stop working you can see on bellow link how hi´s display on my WordPress https://www.screencast.com/t/JLJH0jDm6uP

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Author Spacetime
(@spacetime)

5 years, 11 months ago

Hello,

it seems you have some javascript issue or conflict with other plugins (or the theme) -check the console in the browser.

Try to disable what you have recently installed or updated.

You can also try to load Ad Inserter settings page in safe mode:
https://adinserter.pro/documentation/troubleshooting#safe-mode

Thread Starter beautyinatural
(@beautyinatural)

5 years, 11 months ago

Hi Please How can I download and reinstalling the plugin and configure the setting of new like the first time

Plugin Author Spacetime
(@spacetime)

5 years, 11 months ago

This is the current version:
https://downloads.wordpress.org/plugin/ad-inserter.2.6.7.zip

However, to restore plugin settinsg you don’t need to reinstall it.
You can clear settings by clicking Reset All Settings button on the general plugin settings tab ⚙.

Thread Starter beautyinatural
(@beautyinatural)

5 years, 11 months ago

Hi please I have restored all my Hosting for one month before so the problem didn´t resolve and I have deleted the plugin and installed again I didn’t get any result
I love your Plugin and habited with !!

Plugin Author Spacetime
(@spacetime)

5 years, 11 months ago

Restoring the same files could not solve such issue.
Please follow the instructions above.
Thread Starter beautyinatural
(@beautyinatural)

5 years, 11 months ago
hello Please as what you said on your page https://adinserter.pro/documentation/troubleshooting#safe-mode
https://adinserter.pro/documentation/troubleshooting#safe-mode
So I try to Do but doesn´t work for me you can take a look in this link how he display with safe mode: https://www.screencast.com/t/CyRIXMss3
- This reply was modified 5 years, 11 months ago by beautyinatural.
Plugin Author Spacetime
(@spacetime)

5 years, 11 months ago

The screenshot indicates some javascript issues.
Have you checked the console in the browser?
Usually if there are errors you’ll see in the console what is causing them (which script).

I would also suggest to disable all plugins and enable one by one to see which one is causing issues.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘plugin boked’ is closed to new replies.