Plugin Support
Fernando a11n
(@fhaps)
Automattic Happiness Engineer
It looks like this might be a theme conflict. Your theme might not be compatible with some of the latest updates, and that’s causing the product category layout to look like this.
Product category pages should follow the same Products per row value, as configured from the Customizer (Appearance > Customize > WooCommerce > Product Catalog). Your shop page does seem to be displaying products in rows of 3 – but the category pages aren’t following that same format.
If you temporarily change the theme of your site to Storefront, is the layout fixed? If the answer is yes, then you’ll know the conflict is coming from the theme. We’d recommend reaching out to the theme developer to see if they can provide any help with this.
Plugin Support
Fernando a11n
(@fhaps)
Automattic Happiness Engineer
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.