attribute custom order not saving

  • Resolved mttindustries

    (@mttindustries-1)


    6 years ago

    I’m trying to use the custom order feature for product attributes but it isn’t saving it. Everytime I go back it just reverts back it’s settings. I think you need to put a “save” button in there as a backup

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    6 years ago

    @mttindustries-1 This type of issues are usually caused by conflicts. Have you tried a conflict test?

    To run one, you’ll want to temporarily switch your theme to Storefront. Then, disable all plugins on the site except for WooCommerce, and test for the issue.

    If the issue is gone, you’ll then have to re-enable features one by one, while testing for the issue; until you find out which one is causing this behavior.

    I recommend that these steps are taken on a staging site, which is a clone of your live site that you can modify without risking making any permanent damage to your live site. You can create it using a plugin like WP-Staging. This plugin lets you copy and redeploy a WordPress site with minimal work.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    6 years ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thread Starter mttindustries

    (@mttindustries-1)

    6 years ago

    no it’s not solved yet. I just haven’t had the time to deal with this atm

Viewing 3 replies - 1 through 3 (of 3 total)

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