Error-Message if no paypal account is set

  • Resolved deindorfleben

    (@deindorfleben)


    6 years, 2 months ago

    Hello PlugIn-Team,

    if the vendor has not entered a paypal account in the backend system there will be an error message during paypal payment process:

    “Unfortunately a system error has occurred. Please try again later.”
    (message will be shown after redirect to paypal.com)

    Could you implement a check routine before sending the request to paypal so the paypal data of the vendor will be validated and an error message will be shown if there are no valid vendor paypal data maintained?

    Thanks in advance,
    Florian

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author WC Lovers

    (@wclovers)

    6 years, 2 months ago

    Hi,

    Do you have set PayPal email as Admin?

    If vendor does not set PayPal email then it process payment at default WooCommerce PayPal checkout using Admin’s setting.

    So please keep added Admin payment seting as well.

    Thank you

    Thread Starter deindorfleben

    (@deindorfleben)

    6 years, 2 months ago

    Hi,
    thanks for your fast response! In Germany it is not allowed that you receive money from your customers and send it afterwards to the product vendor. Therefore you need a bank license. That’s the reason why we use this direct paypal plugin. Could you create an error message if there is no vendor or admin paypal account maintained in WooCommerece?
    Best regards,
    Florian

    Plugin Author WC Lovers

    (@wclovers)

    6 years, 2 months ago

    Hi,

    Well, we can not create this error message as this is WooCommerce inbuilt payment gateway!

    Thank You

    Thread Starter deindorfleben

    (@deindorfleben)

    6 years, 2 months ago

    Hi,
    would it be possible to implement such an error message before you call the external PayPal API so you could do it within WCFM?
    Best regards, Florian

    Plugin Author WC Lovers

    (@wclovers)

    6 years, 2 months ago

    We will definitely look in to this, if WooCommerce PayPal gateway has any such prohibition we will definitely add this in next update!

    Thread Starter deindorfleben

    (@deindorfleben)

    6 years, 2 months ago

    alright, thank you very much!

    sebastianfloka

    (@sebastianfloka)

    6 years, 1 month ago

    Same issue here.
    In case it doesn’t work via WooCommerce PayPal gateway: You already offer a code snippet for mulitvendor checkout that prevents products from a vendor go “live” as long as there’s no Stripe-Account subscribed.
    Could this be a solution for singlevendor checkout: Check when vendor is submitting a product if the field PayPal email contains a legid email-address? Otherwise an error message could be displayed to the vendor…

    Plugin Author WC Lovers

    (@wclovers)

    6 years, 1 month ago

    Well, in that case you use this snippet – https://docs.wclovers.com/tweaks/#restrict-add-product-without-payment-setting

    It will restrict vendors from add product till they have added PayPal email at their setting.

    Thank You

    Thread Starter deindorfleben

    (@deindorfleben)

    6 years, 1 month ago

    Hi WC Lovers,
    nice option – but not all of our vendors use paypal so it is no option for us. Have you already found an solution to implement an error message?
    Best regards,
    Florian

    tsts2020

    (@tsts2020)

    6 years, 1 month ago

    Hi,
    the best solution would be to be able to disable the paypal payment option for users if the vendor does not enter his account. it’s possible?
    thank you

Viewing 10 replies - 1 through 10 (of 10 total)

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