Contact Form 7 doesn’t send

sannymedia
(@sannymedia)

6 years, 2 months ago

Hello support team,

our contact form 7 plugin was always working fine, but stopped working recently.
Went through all the trouble-shooting steps available online except for the SMTP Plugin, but no changes.
Please advise what to do.

Regards
Sanny

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Author Takayuki Miyoshi
(@takayukister)

6 years, 2 months ago

Do you see any error response message?
chelseacesson
(@chelseacesson)

6 years, 2 months ago
I’m having the same thing with two of my websites, click on the submit form and nothing happens. No error.

I’ve even deactivated most of the other plugins to debug and nothing.
- This reply was modified 6 years, 2 months ago by chelseacesson.
Thread Starter sannymedia
(@sannymedia)

6 years, 2 months ago

The error message is the standard one: “An error occurred while trying to send your message. Please try again later.”

Plugin Author Takayuki Miyoshi
(@takayukister)

6 years, 2 months ago

See FAQ > After submitting the form, I get an error message stating “There was an error trying to send your message.” What is wrong?

Which error type do you see?
Thread Starter sannymedia
(@sannymedia)

6 years, 2 months ago
I receive a red “Failed” message, hence
“There was an error trying to send your message. Please try again later.”

You can check it yourself and test it on the link that I provided above. (The form is in German)

Maybe you can find the error with Firebug/Console, because I couldn’t find it myself. You can test it now as I am the receiver of the emails anyway.

We don’t get far with our own trouble-shooting, and when we launched this site everything worked well until only recently. No changes were done except for Plugin and WordPress Updates, all to their latest versions.

Hope you can help!
Regards
Sanny
- This reply was modified 6 years, 2 months ago by sannymedia.
Plugin Author Takayuki Miyoshi
(@takayukister)

6 years, 2 months ago

See FAQ > I get an error message with a red border. So, how can I solve this?

Viewing 6 replies - 1 through 6 (of 6 total)

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