• Resolved reachingout

    (@reachingout)


    Hi,
    Where can I find wp_options under phpMyAdmin?
    I am using bluehost.
    I get a
    “There has been a critical error on your website.
    Learn more about debugging in WordPress” – error.

    So I want to deactivate plugins. This error happenden after a restoration with Updraftplus to an earlier date.

    According to manual:
    “Use phpMyAdmin to deactivate all plugins.
    In the table wp_options, under the option_name column (field) find the active_plugins row
    Change the option_value field to: a:0:{}”

    • This topic was modified 6 years, 3 months ago by reachingout.
    • This topic was modified 6 years, 3 months ago by reachingout.
Viewing 14 replies - 1 through 14 (of 14 total)
  • Moderator Yui

    (@fierevere)

    永子

    You can just rename your
    /wp-content/plugins folder
    to something like “plugins2”
    It will disable all plugins without editing mysql tables, which is less safe, especially if you have troubles using PHPMyAdmin

    Thread Starter reachingout

    (@reachingout)

    I tried to rename my Plugins folder before, but I still have the same error.
    So I am trying to access wp_options.
    Maybe the plugins are not the issue…

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Thread Starter reachingout

    (@reachingout)

    Ok, I did set option_value=a:0:{}

    But my issue from debugging seems to be about:
    Warning: require_once(/home3/botasoci/public_html/wp-admin/includes/class-wp-site-health.php): failed to open stream: No such file or directory in /home3/botasoci/public_html/wp-settings.php on line 370

    wp-settings.php:

    // Create an instance of WP_Site_Health so that Cron events may fire.
    if ( ! class_exists( ‘WP_Site_Health’ ) ) {
    require_once ABSPATH . ‘wp-admin/includes/class-wp-site-health.php’;
    }
    WP_Site_Health::get_instance();

    • This reply was modified 6 years, 3 months ago by reachingout.
    • This reply was modified 6 years, 3 months ago by reachingout.
    • This reply was modified 6 years, 3 months ago by reachingout.
    • This reply was modified 6 years, 3 months ago by reachingout.
    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Is the file wp-admin/includes/class-wp-site-health.php there?

    Thread Starter reachingout

    (@reachingout)

    Yes, it is.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Please look, via FTP or the file manager app in your hosting control panel, at that directory. Does this file have the same permissions and ownership as the rest of them?

    Thread Starter reachingout

    (@reachingout)

    Or actually, my file is under:
    /public_html/wp-content/wp-admin/includes/class-wp-site-health.php

    But my debug.log says:
    /public_html/wp-admin/includes/class-wp-site-health.php

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Your file is in the wrong place! Did you manually copy WP files onto your site at some point?

    >> This error happenden after a restoration with Updraftplus to an earlier date. <<
    I think you did that incorrectly and that’s what caused this.

    On the dashboard, go to UPDATES and click the buttton to reinstall WordPress.

    Thread Starter reachingout

    (@reachingout)

    I did not copy any files.
    I think it crashed somehow during the Updraftplus restoration.

    I can not access the WordPress dashboard…do not know why, I come to a page
    about “WordPress Tools API Reference”

    Thread Starter reachingout

    (@reachingout)

    I tried to come the file to
    /public_html/wp-admin/includes
    but it does not seem to work.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Maybe the updraft folks have a good way to recover from this. I recommend asking at https://wordpress.org/support/plugin/updraftplus/#new-post so the plugin’s developers and support community can help you with this.

    Thread Starter reachingout

    (@reachingout)

    OK, thanks.
    The damage is not so big even if it would not work.

    Thread Starter reachingout

    (@reachingout)

    Just closing this πŸ™‚

Viewing 14 replies - 1 through 14 (of 14 total)

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