Cart Widget is displaying wrong subtotal.

  • sguard

    (@sguard)


    6 years ago

    Hello,

    I have been using the free version and have been very impressed. after updating either WP or Woo or even the plugin, I noticed that the subtotal in the cart widget is displaying incorrect amount. The cart page displays the correct amount but cart Widget does not.

    Basically if I have a product set for $249.99 and a $100 Discount. The Cart Widget shows -200 and NOT $149.99.

    Conditional Discounts for Woo 2.12
    WP 5.4
    Woocommerce 4.0.1

    Hoping someone can point me in the right direction as I like the flexibility this plugin offers.

    Thanks in advance!

Viewing 15 replies - 1 through 15 (of 29 total)
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  • Plugin Author Hermann LAHAMI

    (@mano88)

    6 years ago

    Hello,
    Are you sure it’s not theme related? Can you enable one of the default themes and see if the mini cart has the right total?

    Thread Starter sguard

    (@sguard)

    6 years ago

    It is a possibility and I will test it out.

    The reason I did not jump to that conclusion is that if I pick a product that has no discount applied then the cart widget works as expected. Even if a product just uses the standard “Sale Price” in the product then it displays the sale price as the subtotal.

    I will test the theme and reply.

    Thanks

    Thread Starter sguard

    (@sguard)

    6 years ago

    I just tested it and it does the same thing on all themes. I tried all of the twenty-*, Storefront, the main Flatsome and child.
    I disabled all plugins except Woo and Discounts.

    during testing I notice that once you add a discounted product the cart momentarily shows the correct values and then switches to the -$200. also it appears that if the discount is $50 then the displayed subtotal is -$100. If the discount is $100 then the displayed subtotal is -$200.

    Thanks

    • This reply was modified 6 years ago by sguard.
    Plugin Author Hermann LAHAMI

    (@mano88)

    6 years ago

    Ok we’ll try to reproduce the issue on our end. Can you provide a screenshot of the discount you setup?

    Thread Starter sguard

    (@sguard)

    6 years ago

    Here are the screen shots.
    Discount rule
    https://www.dropbox.com/s/3gk5a9jd77bfbja/Discount_Rule.PNG?dl=0

    Product Page looks good.
    https://www.dropbox.com/s/w92d4id72azu6gt/Product_page.PNG?dl=0

    Cart page totals are ok but Widget in top right is wrong.
    https://www.dropbox.com/s/0c3x07njdg8hwzl/Cart_Page1.png?dl=0

    Widget is wrong.
    https://www.dropbox.com/s/966xqzt4xld9r25/Cart_Widget.png?dl=0

    Small update, I installed another vendors discount plugin and activated it. I noticed that your discount rule started to display the correct amount on the widget. But when you hover the subtotal is still wrong on the dropdown.
    https://www.dropbox.com/s/6zeahm12x9bvptc/Cart_Widget_semi-working.png?dl=0

    I did not create any rules in the new vendors plugin at this point. If I deactivate their plugin then your plugin goes back to displaying the wrong subtotal in all locations in the widget. Hope this helps you narrow down the issue.

    I prefer your plugin as it is cleaner and has more logic for discounts. I hope you can resolve the issue.

    Thanks for your help.

    Plugin Author Hermann LAHAMI

    (@mano88)

    6 years ago

    Which version of our plugin are you using?

    Thread Starter sguard

    (@sguard)

    6 years ago

    Version 2.12

    agostmatos

    (@agostmatos)

    6 years ago

    Maybe I’ve the same error.

    I use a %off rule.

    In the mini cart they double the discount when I click the mini cart icon .

    At the product, category and checkout pages all ok.

    Plugin Author Hermann LAHAMI

    (@mano88)

    6 years ago

    Hello @agostmatos
    Version 2.12 as well?

    agostmatos

    (@agostmatos)

    6 years ago

    Hi there,

    Conditonal Discounts » 2.12
    Woocommerce » 4.0.1
    Wordpress » 5.4
    Template » Envo Ecommerce Pro 1.0.13 (but same problem with other themes).

    Tks

    Plugin Author Hermann LAHAMI

    (@mano88)

    6 years ago

    Even with default themes such as storefront or twenty twenty?

    agostmatos

    (@agostmatos)

    6 years ago

    Yes, I tried with storefront and twenty twenty.

    TY

    vraghia

    (@vraghia)

    6 years ago

    Hi
    i have the same error and i use % discount rules. The product is on -50% discount i added to the cart, the price in minicart was good, on next page reload i get another -50% on the same product in the mini cart

    Conditonal Discounts » 2.12
    Woocommerce » 4.0.1
    i didnt update the wordpress to 5.4
    on Xstore theme

    • This reply was modified 6 years ago by vraghia.
    Plugin Author Hermann LAHAMI

    (@mano88)

    6 years ago

    Ok we’re on it.

    nemis

    (@nemis)

    6 years ago

    There is problem this problem: double the discount in cart again

    why dont fix this problem?

Viewing 15 replies - 1 through 15 (of 29 total)
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