Could you please provide a screenshot?
There have been other reports that people have had issues updating, so currently I suspect that the traffic volumes are a bit much for the API.
That normally shows an error though – it doesn’t show everything as “normal” when it isn’t.
So, in your case, I would recommend checking your constants to see if updates have been disabled.
A screenshot would help make troubleshooting easier though.
You can share one using any photo-sharing service you feel comfortable with. An example is imgur.com
Thread Starter
wrip
(@wrip)
In the Appearance > Themes page, this is what I saw yesterday: https://imgur.com/a/EWimLtI
The “New version available” notification was supposed to be shown on those themes but nothing was displayed. There was also nothing listed under the Themes section in the Updates page.
Today when I checked again, I could see the “New version available” notification on those themes and when I clicked “Update now”, it gave me the message “Update Failed”: https://imgur.com/a/hBkC1eX
Thread Starter
wrip
(@wrip)
I was able to update the themes on the live site. I only got the above issue on the staging site.
Not sure what constants I need to check. In the wp-config file, this is what I have: “define( ‘AUTOMATIC_UPDATER_DISABLED’, true );”. I have the same thing on both the live and staging sites.
Thread Starter
wrip
(@wrip)
I’ve got this resolved. I noticed that on my staging site database, several tables for some reason were missing AUTO_INCREMENT. Something may have gone wrong while I imported database from the live site. This particular issue seemed to have been caused by the missing AUTO_INCREMENT in the “wp_options” table. I re-imported the database and everything seems okay now.
