SG optimizer is disabling Elementor functionalities

  • Resolved shilpahanchinal

    (@shilpahanchinal)


    6 years, 1 month ago

    Hello,
    Since the latest update I’m unable to use SG optimizer with Elementor. When SG optimizer is activated Elementor editor does not load. Now I have deactivated SG optimizer and the Elementor works just fine. Please help me resolve this.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    6 years, 1 month ago

    Hey @shilpahanchinal

    I just checked your site and I can edit pages using Elementor when the SG Optimizer is active.

    Would it be possible to provide more detailed instructions on how to reproduce the issues you had?

    Regards,
    Stanimir

    Thread Starter shilpahanchinal

    (@shilpahanchinal)

    6 years, 1 month ago

    I don’t exactly recall the process to reproduce the issue since it’s been a while. But I have activated the SG optimizer now and the Elementor does not work. Can you please check the site once again.

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    6 years, 1 month ago

    Hey @shilpahanchinal

    We have checked your case and could not replicate the problem – Elementor works fine and loads without any problems. Please, delete all your local browser caches and if possible try another browser. Probably some old cached information is causing the issue because on our checks everything worked just fine.

    Regards,
    Stanimir

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘SG optimizer is disabling Elementor functionalities’ is closed to new replies.