• Resolved inndesign

    (@inndesign)


    I noticed any website with SeedProd Coming Soon Pro 5.12.5 installed, all WordPress plugin updates would appear after logging in, but once the plugins were clicked, all the notices vanished. I first thought the IP of WordPress.org was blocked from notifications, but their range of IP’s are whitelisted on our firewall. I then flipped out the Avada 6.2.2 theme for the 2020 WordPress theme. Still nothing. Deactivating all the plugins allowed the plugin updates notification to appear. I then activated the plugins one at time. When SeedProd Coming Soon Pro 5.12.5 was activated, the noticed again disappeared. I tried this on our other websites and once SeedProd Coming Soon Pro 5.12.5 plugin was deactivated, the notifications again appeared. We do not use any type of caching on any website. Browser cache was purged which didn’t make any difference. The is a bug in your pro version that is crippling WordPress plugin update notifications. We are having to revert back to the free version or fully disable your pro version to function.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support franz1989

    (@franz1989)

    Hello,

    No one else has reported this issue and we’ll look into it.

    If you have any more issues regarding the pro version please contact us here: https://www.seedprod.com/contact/ WordPress.org only allows the forums for free version support.

    Thread Starter inndesign

    (@inndesign)

    This problem was never resolved and continues to be an ongoing problem. Reported to WordPress repository to take action.

    Plugin Support franz1989

    (@franz1989)

    Hello,

    Sorry to hear that.

    If you have any more issues regarding the pro version please contact us here: https://www.seedprod.com/contact/ WordPress.org only allows the forums for free version support.

    We’ll be glad to help you further investigate the issue.

Viewing 3 replies - 1 through 3 (of 3 total)

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