Critical Error When Updating WordPress

  • dickey1

    (@dickey1)


    6 years ago

    I tried updating our wordpress to the latest version and during the process I got a critical error say with a link to debugging wordpress. I totally lost access to the admin part of wordpress and to my website.

    The page I need help with: [log in to see the link]

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  • Moderator bcworkz

    (@bcworkz)

    6 years ago

    There is likely an issue with your plugins or theme. Disable all plugins and your theme, then see if you can log in. I suggest the rename folder method over phpMyAdmin because it facilitates disabling your current theme as well. Locate your theme’s specific folder (not the overall /themes/ folder) and rename it as well.

    Once you can get into the admin area, restore the original folder names and activate your usual theme and plugins. When WP refuses to activate a module, it was the cause of the critical update error. Ask the dev of that specific module for assistance.

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