• Resolved docrocks

    (@docrocks)


    I’ve added the javascript, iframe and shortcode Facebook feed to this FB page on my WordPress test page. The js and iframe don’t display and only the shortcode shows this error on this test page. What does this mean?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Please make sure that you use the latest version. If it is not, please try the following steps. It will most likely resolve the problem, however, I should note, that the feeds you have created will be removed.

    • Go to Facebook Feed WD > Options page and press Uninstall.
    • Navigate to Plugins page and delete Facebook Feed WD
    • Reinstall and actvate it.

    Afterward, please authenticate with your account and recreate your feeds.

    Thank you!

    Have a nice day!

    Thread Starter docrocks

    (@docrocks)

    Thanks Kim. I’m unable to find the Facebook Feed WD>Options page on any place/tab in the developers area of FB. Likewise unsuccessful in a Google search. Could you give me a more complete url to help me get started?

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    We are sorry for the inconvenience. Please note that there is a separate tab for Uninstalling the plugin. See the following screenshot. You can uninstall the plugin from here.

    Thank you!

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)

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