• Resolved RTS Ltd

    (@rts-ltd)


    I am offering a 0.75% discount to buyers to try to get them to use Stripe as the preferred Gateway.
    Fee Type “percent”
    Fee Value “-0.75”
    Minimum Value Fee “0”
    Maximum Value Fee “20”

    I set it this way so that for larger payments there is a cap on the maximum Discount of £20 per transaction.
    I’ve just received large payment of over £5000 and the discount given was £43.69 (in reality -43.69 off total price) and so clearly I have set wrongas it should have been £20.00
    Can you please explain how I should use this maximum value fee in respect of a discount?
    Best Regards
    RT

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support kenil802

    (@kenil802)

    Hi @rts-ltd,

    Regarding your query, we will further check on this and get back to you with an update.

    Regards,
    Kenil Shah

    Thread Starter RTS Ltd

    (@rts-ltd)

    I think I have now resolved it.

    I was looking in my specific “Credit Card (stripe)” settings.

    However in the “General” tab there is a “maximum total discount” which I have set at “-20” and that seems to do the job.

    However it would be good to understand the
    Minimum Value Fee “0”
    Maximum Value Fee “20”
    In the Stripe section.

    Plugin Support kenil802

    (@kenil802)

    Hi @rts-ltd,

    I am glad that the issue has been solved on your site.

    Please let us know if you need any further help from us.

    Regards,
    Kenil Shah

Viewing 3 replies - 1 through 3 (of 3 total)

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