WP Bakery White Screen Error

  • alexmichaels

    (@alexmichaels)


    6 years, 2 months ago

    Hello guys.

    Just purchased this theme: https://themeforest.net/item/sona-portfolio/23041218

    Everything was imported as instructed, suddenly as i work and edit with the WP Bakery Plugin, i get a White Screen when i hit “Save” or change things around this is really weird and frustrating.

    I can’t see what im doing. If i load my website it loads normally, changes are being made but if i edit with WP Bakery Plugin, every time i hit save it goes White only showing the Menu on the Side, nothing else.

    This is weird, and i need help.

    Any solutions?

    Screenshot: https://imgur.com/a/MOsXyg2

Viewing 1 replies (of 1 total)
  • Moderator Yui

    (@fierevere)

    永子

    6 years, 2 months ago

    Since that is a commercial theme or plugin, we ask that you please go to their official support channel, so you can get support from the people who know it best.

    [support link]
    https://themeforest.net/item/sona-portfolio/23041218/support

    Forum volunteers are also not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    PS:
    You can check your server’s PHP error.log for last strings with “Fatal”
    and paste them here, theme dev support will also ask for them.

    • This reply was modified 6 years, 2 months ago by Yui.
Viewing 1 replies (of 1 total)

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