Fatal error: Uncaught Error: Call to undefined function

  • Resolved russbruz

    (@russbruz)


    6 years, 2 months ago

    Locked out with this error:

    Does anyone have a solution on how I can get back in?

    Fatal error: Uncaught Error: Call to undefined function et_is_woocommerce_plugin_active() in /homepages/38/d739335324/htdocs/wfmc/wp-content/themes/Divi/includes/builder/autoload.php:186 Stack trace: #0 /homepages/38/d739335324/htdocs/wfmc/wp-content/themes/Divi/includes/builder/framework.php(31): require_once() #1 /homepages/38/d739335324/htdocs/wfmc/wp-content/themes/Divi/et-pagebuilder/et-pagebuilder.php(13): require_once(‘/homepages/38/d…’) #2 /homepages/38/d739335324/htdocs/wfmc/wp-includes/class-wp-hook.php(288): et_setup_builder(”) #3 /homepages/38/d739335324/htdocs/wfmc/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #4 /homepages/38/d739335324/htdocs/wfmc/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #5 /homepages/38/d739335324/htdocs/wfmc/wp-settings.php(523): do_action(‘init’) #6 /homepages/38/d739335324/htdocs/wfmc/wp-config.php(90): require_once(‘/homepages/38/d…’) #7 /homepages/38/d739335324/htdocs/wfmc/wp-load.php(37): require_once(‘/homepages/38/d…’) #8 /homepages/38 in /homepages/38/d739335324/htdocs/wfmc/wp-content/themes/Divi/includes/builder/autoload.php on line 186

    • This topic was modified 6 years, 2 months ago by russbruz.
    • This topic was modified 6 years, 2 months ago by russbruz.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • JNashHawkins

    (@jnashhawkins)

    6 years, 2 months ago

    Similar problem?

    Thread Starter russbruz

    (@russbruz)

    6 years, 2 months ago

    Thanks for the reply,

    Sorry, I updated the question.

    I’m currently locked out of the site with the error above.

    Any suggestions on how to get back in and get my website back up?

    • This reply was modified 6 years, 2 months ago by russbruz.
    Howdy_McGee

    (@howdy_mcgee)

    6 years, 2 months ago

    @russbruz You would need to FTP in and disable the theme. You would need to navigate to wp-content/themes/Divi and rename the Divi folder to something like Divi-broke so that it disables the theme and you can log in.

    If you’re not sure how to do this I would suggest contacting your host who many be able to help.

    Thread Starter russbruz

    (@russbruz)

    6 years, 2 months ago

    Thanks for the reply!

    I renamed the theme as suggested and got this error message when I try to login to the admin:

    Warning: strpos(): Empty needle in /homepages/38/d739335324/htdocs/wfmc/wp-content/plugins/bloom/core/functions.php on line 647

    Warning: Cannot modify header information – headers already sent by (output started at /homepages/38/d739335324/htdocs/wfmc/wp-content/plugins/bloom/core/functions.php:647) in /homepages/38/d739335324/htdocs/wfmc/wp-includes/pluggable.php on line 1265

    Warning: Cannot modify header information – headers already sent by (output started at /homepages/38/d739335324/htdocs/wfmc/wp-content/plugins/bloom/core/functions.php:647) in /homepages/38/d739335324/htdocs/wfmc/wp-includes/pluggable.php on line 1268

    Howdy_McGee

    (@howdy_mcgee)

    6 years, 2 months ago

    You would need to rename plugins too ( or that specific plugin ) so that it’s not active when you log in. It’s possible that the plugin needs an active theme to function correctly and without one ( since you’ve renamed the active Divi theme ) it errors out.

    Thread Starter russbruz

    (@russbruz)

    6 years, 2 months ago

    Thanks,

    Ok did that, now I have a blank screen. but no access to the admin.

    Howdy_McGee

    (@howdy_mcgee)

    6 years, 2 months ago

    It sounds like your site has all kinds of issues that span plugins and themes. You would need to enable debugging in your WP Config file to see why you’re getting a blank page:

    Debugging in WordPress

    Maybe contacting your host to see if they have suggestions as it could be a PHP version issue since you’re running into multiple problems. It also may not be a bad idea to checkout your local WordPress Meetup or WordCamp.

Viewing 7 replies - 1 through 7 (of 7 total)

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