Hi there
Could you please share with us an url where we can check the issue?
Thread Starter
hawafi
(@hawafi)
sorry, can’t share it in public? is there any other way?
Unfortunately I cannot reproduce the issue on my local installation, so it is difficult for me to help without checking your installation
I could try to give you some genric suggestions anyway:
– Try plugin with default Twenty theme; does the problem persist?
Many themes apply customization to wishlist plugin, and in some cases they need to update their integrations to make them work with lastes plugin version
– Do you have any js error on console? Plugin relies on javascript in order to add item to wishlist; if you have any blocking js error, Add to Wishlist anchor will just behave as a link
Thread Starter
hawafi
(@hawafi)
hi, thanks for your reply. The issue persists and it is installed in Flatsome theme
Flatsome applies manye changes to wishlist default behaviour
Have you tried with Twenty default theme as I asked before?
Are you running latest Flatsome version?
They released official support to wishlist 3.x within version 3.10.1 (17.12.19)
Have you tried reporting this issue to Flatsome support?
Thread Starter
hawafi
(@hawafi)
hi, please check it, this is the website: dowallart.com
all the latest versions are installed
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This reply was modified 6 years, 5 months ago by
hawafi.
Hi again
I checked your site, but I often get timeout errors upon loading (screen)
Even when the homepage loades, Ajax calls to Add to Wishlist fails due to the same error (and loading just hangs on forever)
I suppose that this is the source of the issue, and you should investigate further in order to solve this problem
Thread Starter
hawafi
(@hawafi)
hi, sorry, there was an issue with the server that’s why you’re facing that error. can you please check now?
Hi again
I just tried again to visit your site, but this time the page fails loading at all, because of a redirection loop (screen)
Could you plesae check?
Thread Starter
hawafi
(@hawafi)
Hi, we have the same issue at another site as well. Please check woopherb.com
Thread Starter
hawafi
(@hawafi)
I mean the issue of the wishlist plugin. Wishlist page, not opening. Please check woopherb.com
Hi again
I checked your second site, and I can see the issue
Could you please make sure that you correctly selected Wishlist Page under WP Dashboard -> YITH -> Wishlist -> Wishlist Page options?
You’re welcome 🙂
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