• Resolved tmk2020

    (@tmk2020)


    After fresh and first installation sparklines are not shown (broken image placeholder only visible) on dashboard.
    Image paths are “/wp-content/plugins/matomo/app/index.php?date=2020-01-26,2020-02-24&forceView=1&viewDataTable=sparkline&module=API&action=get&disableLink=0&widget=1&idSite=1&period=day&columns=nb_visits%2Cnb_uniq_visitors&colors=%7B%22backgroundColor%22%3A%22%23ffffff%22%2C%22lineColor%22%3A%22%23162c4a%22%2C%22minPointColor%22%3A%22%23ff7f7f%22%2C%22maxPointColor%22%3A%22%2375bf7c%22%2C%22lastPointColor%22%3A%22%2355aaff%22%2C%22fillColor%22%3A%22%23ffffff%22%7D”.
    I can’t find any problems, GD library is installed. WordPress 5.3.2 installed.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Thomas

    (@tsteur)

    @tmk2020 any chance you could send us the system report to wordpress at matomo dot org? You can copy/paste the anonymised system report at the beginning of the Matomo Analytics => System report page.

    I wonder two things: Is there maybe a memory problem, or maybe some WordPress plugin is printing warnings or something thus the response isn’t a proper image. Maybe this could happen if eg WP_DEBUG is enabled.

    if you could open that URL directly, say /wp-content/plugins/matomo/app/index.php?date=2020-01-26,2020-02-24&forceView=1&viewDataTable=sparkline&module=API&action=get&disableLink=0&widget=1&idSite=1&period=day&columns=nb_visits%2Cnb_uniq_visitors&colors=%7B%22backgroundColor%22%3A%22%23ffffff%22%2C%22lineColor%22%3A%22%23162c4a%22%2C%22minPointColor%22%3A%22%23ff7f7f%22%2C%22maxPointColor%22%3A%22%2375bf7c%22%2C%22lastPointColor%22%3A%22%2355aaff%22%2C%22fillColor%22%3A%22%23ffffff%22%7D. Can you check what the response code is and whether there is any response at all? Just in case you are familiar with the browser developer tools and in particular the network tab.

    Plugin Author Thomas

    (@tsteur)

    @tmk2020 have you had a chance to look into this maybe? Be great to resolve this issue.

    Plugin Author Thomas

    (@tsteur)

    @tmk2020 We’ll be releasing an update in the next 7 days that likely fixes the issue in case it’s not working yet. As I haven’t heard anything in a while will close this issue for now. Feel free to let us know in case this isn’t working for you.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Sparklines not displaying’ is closed to new replies.