Module not Displaying Properly

  • Resolved spainter

    (@spainter)


    6 years, 3 months ago

    Hi,

    First off, thank you for developing this app. It was working for me great for awhile, and I love it.

    The module, however, is not displaying on the site unless I’m in the Visual Builder. Previously, I solved this by removing lazy loading on the page. But I migrated the site to a new domain and lost it again, only the lazy loading issue doesn’t fix it anymore. Here’s what I’ve done based off of reading old support forums on your plugin:

    – Uploaded all images to media library
    – Made sure it is Full Size
    – Removed Lazy Loading on that page
    – Removed ALL plugins except Divi and the Before + After; it didn’t work still

    Any ideas on how to resolve this?

    Thanks again for the plugin and for your time resolving this.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Bolton Studios LLC

    (@boltonstudios)

    6 years, 3 months ago

    @spainter Hello, I checked your page and I see that lazy loading is active in the Smush plugin on your site. I’m confident that is causing the problem. Even so, in most of my tests the slider did load on your page. I tested the page in Chrome, where the slider loaded every time, and Safari where the slider loaded only about half the time. If you disable lazy loading in Smush, at least just to test, does the slider load for you then? Please let me know.

    Plugin Author Bolton Studios LLC

    (@boltonstudios)

    6 years, 1 month ago

    @spainter I haven’t heard back but it looks like the slider is working. I will mark this thread resolved.

Viewing 2 replies - 1 through 2 (of 2 total)

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