• I had version 2.8.3 on my website http://www.benmeyer.net

    I have not touched it for about 2 weeks when all of a sudden I go to log in and I get a BLANK page, just white. Every directory on my site works but wordpress. For instance, http://www.benmeyer.net/bb works but http://www.benmeyer.net/wp-admin does not.

    So thinking something went corrupt I reinstalled WP since there was a new version out anyway. Still the same thing… I am out of ideas. My sql server is still working as far as i’m concerned. What should I do to troubleshoot or fix the issue?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Try re-uploading the core WordPress files, something may have gone hay wire with it.

    If not, try renaming your existing theme directory so it changes to the default theme.

    If that doesn’t work, try renaming your plugins directory to see if it’s a plugin causing the problem.

    Also, are you using caching at all?

    Most of the time when there’s a blank or white page, it’s a corrupted upload. Can you check your server’s error logs to see if there’s any clues there?

    Here are a few other things to check to try to isolate the problem:

    1. Disable all plugins. (Since you can’t access the admin panel, just go to your cPanel file manager or FTP and rename the plugins folder to something else temporarily, fooling WP into thinking there is no plugins folder.) If your blog springs to life, you know one (or more) of your plugins is stinking up the pond.

    2. Check your .htaccess file. Rename it to hide it and see if the blog returns. If so, .htaccess is somehow the culprit.

    HTH.

    Thread Starter bencmeyer

    (@bencmeyer)

    I have tried renaming themes and plugins with no luck. My error logs and Access logs dont show anything interesting as far as I can tell. My .htaccess file was not causing the issue as well.
    I am going to do a full reinstall again, if that does not work I will have to wipe my SQL server and I do not want to do that… so lets see if this works…

    Thank you for the quick responses. I do appreciate it.

    Thread Starter bencmeyer

    (@bencmeyer)

    okay so before I wiped my site I took a look at my SQL server

    There are 2 databases

    * benmeyer (13)
    * information_schema (17)

    benmeyer I know is my WP page
    but what is information_schema?

    and if I were to wipe my sql database what do i keep to save my pages and settings and all that?

    UPDATE: So when I go to update/add a new Database, I do not have that option, Create new database: No Privileges … is my sql server causing the issue?

    Depends on how many databases your hosting plan allows. Sounds like you may be limited to just one. That information_schema database is the database that stores info about all the other databases, so don’t delete that!

    You want to EXPORT to a *.sql file. So if you are in PHPMyAdmin and can see the two databases, click on the benmeyer database. You should be able to then click on Export Tab on the right side of the screen. Then make sure all the tables are selected (Select All); make sure that the radio button says SQL. On the right column, check Drop Tables. Then scroll down and check Save as File. You don’t have to populate it with anything, PHPMyAdmin will do this for you. Then you should be able to save the *.sql file (which is just a text file) to your hard drive.

    Congratulations, you’ve just backed up your database. With that out of the way, you should be able to do a reinstall. If something goes wrong, you have your backup copy there. Good luck!

    Oh, if you just want to backup your posts and pages, what you can do instead is export a table from the database, not the whole database. In that case, you’d click on the table “posts” and do the same thing as I’ve outlined above, except that instead of exporting (backing up) the entire database, you’ve just exported the table that contains your WordPress pages and posts. Bear in mind that if you decide to take this “scorched earth” route and do a clean install of WP and then import that table into the freshly created database, you’ll have to reconfigure everything else. This will just preserve your posts and pages.

Viewing 5 replies - 1 through 5 (of 5 total)

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