Page doesent work after Update EA

Viewing 3 replies - 1 through 3 (of 3 total)
  • Shamser Suzon

    (@shamser_suzon)

    6 years, 1 month ago

    Hi @dvogel22

    Sorry to hear about the inconvenience. I can see, there is an error in your console and it seems like PHP error.

    For more investigation, we need the error log of your site. Please, share the debug log with us. Go to your cPanel or FTP server. Open the ‘wp-config.php’ from the WordPress Directory. Then, simply just add the following code just above /* That’s all, stop editing! Happy blogging. */ :

    define(‘WP_DEBUG’, true);
    define(‘WP_DEBUG_LOG’, true);

    Then download the debug log file the wp-content folder and share it with us.

    Looking forward to hearing from you soon. Thank you.

    Thread Starter dvogel22

    (@dvogel22)

    6 years, 1 month ago

    Did the information and looked in the folder. But there is no new file in it

    Shamser Suzon

    (@shamser_suzon)

    6 years, 1 month ago

    Hi @dvogel22,

    I think the issue needs a deep investigation. I would like to request you to open a support ticket on our support platform. Please, send an email by explaining your issue in detail here: support[at]wpdeveloper[dot]net

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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