• Resolved pipoulito

    (@pipoulito)


    Hi,

    I have seens an existing post about this problem but tit does not answer to my problem.

    Using Woocommerce Subscription, i need that Administrator AND Customer receives the invoice of the renewal.

    Actually i could send only the first payment, when the customer ordered its subscription plan.
    thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    Renewals (assuming you’re using the Subscriptions plugin from WooCommerce.com) have separate emails for the renewal orders:

    The “New Renewal Order” email is the one that is sent to the admin, the others are sent to the customer. I am not 100% sure if the New Renewal Order is also sent when the payment hasn’t been completed yet though, so you may want to double check this. If you want to receive a BCC copy of for example the Completed Renewal Order email, you could follow the instructions from our documentation: Receive a copy of each invoice sent by email – using the customer_completed_renewal_order email id instead of or in addition to the customer_completed_order email.

    Thread Starter pipoulito

    (@pipoulito)

    Thanks a lot , this is perfect !
    i don’t think i will need the php snippet because as i understand if i check correctly both admin and customer will receive the renewal invoice.
    thanks

Viewing 2 replies - 1 through 2 (of 2 total)

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