Sales not showing

  • Resolved tscandy64

    (@tscandy64)


    6 years, 3 months ago

    Are you aware of any reason why, after an import of orders from the live site to a staging site, the new sales wouldn’t be showing?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter tscandy64

    (@tscandy64)

    6 years, 3 months ago

    Meaning the Net Sales $ are noting showing the reports or the dashboard.

    Plugin Author WebToffee

    (@webtoffee)

    6 years, 3 months ago

    Hi @tscandy64,

    The Order import-export plugin just imports the order data from the CSV file to the database. Currently, Woocommerce does not allow automatically updating the report’s data when the order is imported. The reports data will be automatically updated by Woocommerce when a new order is placed on the site.

    Plugin Author WebToffee

    (@webtoffee)

    6 years, 3 months ago

    Hi @tscandy64,

    Could you please try using the Clear transients tool to regenerate the reports. Once the orders are imported you may please clear Woocommerce transients using the tool from Woocommerce>Status>Tools>Woocommerce clear transients.

Viewing 3 replies - 1 through 3 (of 3 total)

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