Moderator
t-p
(@t-p)
Yes, I ordinarily do the updates manually: download the plugin and move it to the plugin directory. This works except in cases (like WordPress-seo paid version) where updates are not downloadable. So the failure of FTP causes problems ranging from extra work to complete inability to update.
Moderator
t-p
(@t-p)
WordPress-seo paid version
For commercial product support please contact the author directly on their site. We feel they are best equipped to support their products and shed some light as to why you cannot update this particular product. As the author is aware, commercial products are not supported in these forums.
The commercial support is not my point. My point is that my FTP server apparently cannot find the plugin directory of my site(s). I assume that this is an FTP configuration error at my end and I need help to track it down. For starters, what does WordPress look for when it tries an FTP transfer from plugin-producer to recipient?
Moderator
t-p
(@t-p)
I assume that this is an FTP configuration error at my end
I don’t know if it’s a permission issue. If it is,try:
Folders:755
Files: 644
Otherwise, I recommend consulting your FTP documentation.
