Shetland Islands

  • Resolved lawrencejohnsonsmarketing

    (@lawrencejohnsonsmarketing)


    6 years, 6 months ago

    Firstly, thank you for the time you put into this plugin.

    A customer of mine made a purchase in the Shetland Islands and the location it picked up was the ‘Scottish Borders’

    User Address:
    Mid Yell
    Shetland
    Scotland / Scottish Borders
    ZE2 9BN

    How do I ensure this doesn’t happen again?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Dan

    (@dangoodman)

    6 years, 6 months ago

    Glad the plugin is useful for you.

    I’m not sure I understand the problem. Doesn’t happen what?

    Thread Starter lawrencejohnsonsmarketing

    (@lawrencejohnsonsmarketing)

    6 years, 6 months ago

    Shetland Island is not in the region of Scottish borders.

    I have Shetland Island unticked in my carriage so it should not allow the user to make and order with delivery to that location, however, it is picking up that ‘Shetland’ is within the additional shipping zones category you call ‘Scotland / Scottish Borders’ so it accepted the order.

    Plugin Author Dan

    (@dangoodman)

    6 years, 6 months ago

    The plugin adds two distinctive “states” to WooCommerce:
    1. Scotland / Scottish Borders
    2. Scotland / Shetland Isles

    A customer can’t choose both of them. It seems in your case, the customer chose ‘Scotland / Scottish Borders’ as the state, and typed in ‘Shetland’ in the City field.

    The plugin doesn’t check City and postcodes to match against country and state selected by a customer.

Viewing 3 replies - 1 through 3 (of 3 total)

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