• Resolved julien

    (@leguennecj)


    Hello,

    Since last update there is a problem with Divi builder (elegant theme).
    Indeed it become impossible to upload image/video from the builder.

    Nothing happens if clic.

    It was ok before

    Any idea ?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    Can you try unticking the “also optimize for logged in administrator/ editor” and “remove query string” (on the “Extra” tab) options?

    Cheryl

    (@tricheryltops)

    Hi,
    I’m jumping into this topic as I have the same issue. Autoptimize was working fine, even last night. I ran theme update last night and them images were showing but I note that this morning NONE of my images added through my theme are showing. I use Extra, which is Divi with a few differences so I’m thinking it’s something to do with the recent theme update. I already had the above options unchecked. When I uncheck “aggregate JS files” it fixes the problem — but then does have a bit of a negative effect on site speed. It worked before just fine.
    Thanks
    Cheryl

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    weird .. can you reach out to divi/et to ask what changed?

    Cheryl

    (@tricheryltops)

    OK, I sent them a support message. But previously I’ve been told I have too much optimization. I thought I had just the right amount as it WAS speeding my site without breaking it but…

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    previously I’ve been told I have too much optimization.

    that’s a too easy support response 😉

    but anyways; it seems your problem is different from OP’s, as you can still upload imaged in the backend but they’re invisible in the frontend? what errors do you see on the browser console? do you have lazyload on (in AO or elsewhere)?

    Cheryl

    (@tricheryltops)

    Yes, I could upload images. What’s strange is that I tried reenabling the JS optimization right now, cleared the cache MANY times and now images are all showing. I’ll check in the morning again. I did change the setting on a security plugin, but I had tried disabling it previously (at least I think I did) and it didn’t seem to make a difference.

    I’ll keep you posted if the problem has, in fact, worked iteself out.

Viewing 6 replies - 1 through 6 (of 6 total)

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