Hello. This is caused by one of your Authorize.Net settings. Please check the following in your Authorize.Net account:
1) Go to “Account” on the top menu, then click on the “Payment Form” link in the first section. Then click on “Form Fields”. On that next page, if the “Card Code” required checkbox is checked you will need to uncheck it.
2) If that doesn’t work, take a look at the fraud settings. Go to “Account” on the top menu and then under the “Security Settings” heading, look for the link to “Enhanced Card Code Verification”. If the “Is NOT Processed” setting is set to “decline”, that might also be the cause. Try changing that to “Allow”.
Thanks for your quick response! Unfortunately, that did not work.
1. Payment Form has nothing checked for card code:see: https://snipboard.io/1rU726.jpg & https://snipboard.io/Bu20Qa.jpg
2. Here is what I have under Enhanced Card Code Verification (everything is allowed): https://snipboard.io/A04PJH.jpg
They did have a message on Authorize.net when I LOGGED IN:
Account Configuration – Suggested Settings to Review
Review your security settings for AVS and CCV
Review your transaction cut-off time
Does this have anything to do with it?
The message “Review your security settings for AVS and CCV” may have something to do with the issue. Was there a link in that notification for you to follow? I would check that and see if there is any setting that is making the Card Code required.
If you don’t find anything there, I would suggest that you call Authorize.Net directly and explain the issue to them and see if they help you find the setting that is causing the issue.
