• Resolved cbrockwell01

    (@cbrockwell01)


    I keep receiving this error code for one of my websites. It is hosted through SiteGround and just when I think I have found a solution, or where to fix it, I get locked out again and I am not able to access the admin panel.

    Any help would be greatly appreciated as many customers are depending on this website.

    Thanks

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  • Hi @cbrockwell01,

    Can you try temporarily disabling the login security module? This will allow you to access the admin panel and you can adjust the Wordfence settings.

    Run the following query on your database to disable the login security module:

    UPDATE wp_wfconfig SET val=0 WHERE name='loginSecurityEnabled';

    Alternatively, if you rename the Wordfence folder, you should have access to the admin panel – however upon reactivation of Wordfence, you may still be locked out.

    Dave

Viewing 1 replies (of 1 total)

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