Video not playing

  • Resolved msAniElle

    (@msanielle)


    6 years, 4 months ago

    Hello!

    I had an issue with the plugin not linking a SSL secure image, so I re-inserted the information to create the new image link. The videos worked fine at first, but then my client noticed that the video stopped working while the sound was coming through just fine. I think that the lightbox is a bit out of whack because the background does go dark when the sound comes on.

    If someone could take a peek at that and let me know what’s up, that would be lovely!

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author totalsoft

    (@totalsoft)

    6 years, 4 months ago

    Hello, dear msanielle.

    I can not find our plugin. Please can you give us a link where we can see the problem?

    We are waiting for your reply.

    Thank You.

    • This reply was modified 6 years, 4 months ago by totalsoft.
    Plugin Author totalsoft

    (@totalsoft)

    6 years, 3 months ago

    You are welcome. When you add an image to the gallery You need to add via link and it need to start with (https).

Viewing 2 replies - 1 through 2 (of 2 total)

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