Can’t edit submission

  • Resolved bba01

    (@bba01)


    6 years, 4 months ago

    Hi, I can’t edit submissions anymore. It says page not found (yes, it has worked before). With best regards, bb

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    6 years, 4 months ago

    Hi,

    Please confirm whether the page which shows 404 error code contains [RM_Front_Submissions] shortcode. If yes, we would require your site’s admin dashboard access temporarily to analyze it. Kindly raise a ticket here in order to allow us assist you.

    Thread Starter bba01

    (@bba01)

    6 years, 4 months ago

    Hi and thanks for answering! I had trashed the page with the [RM_Front_Submissions] short code. I restored it and now it works. Thank you.

    Still haven’t been able to solve my issue with the login system 1. not showing success full logins, only failed logins and successful social logins and also 2. the redirection after login that doesn’t work. Have you heard anyone else having the same problem?

    With best regards,
    bb

    • This reply was modified 6 years, 4 months ago by bba01.
    Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    6 years, 4 months ago

    Hi,

    We need to analyze the reported issue at our end and would require admin access details temporarily. Could you please share your site’s admin dashboard access temporarily by creating a new admin user with our support email address support@registrationmagic.com in order to allow us investigate this in detail.

Viewing 3 replies - 1 through 3 (of 3 total)

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