Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Ben Ritner – Kadence WP

    (@britner)

    Hey,

    Can you clarify what issue and send me a screen shot of what you are seeing?

    Ben

    Thread Starter xszejdi

    (@xszejdi)

    I made this email for reset password: https://i.imgur.com/1HPm2VA.png

    Then created random account on my website and tried to reset password, email arrived but its it: https://i.imgur.com/UbLoH6K.png

    It’s only reset password issue and ‘new account’ email doesnt come at all, other emails like ‘new order’ works fine

    • This reply was modified 6 years, 3 months ago by xszejdi.
    • This reply was modified 6 years, 3 months ago by xszejdi.
    Plugin Contributor Ben Ritner – Kadence WP

    (@britner)

    Hey,
    So there is a difference between the reset password woocommerce sends and core WordPress sends. Our plugin doesn’t affect core WordPress emails.

    If you initiate the reset password from the my-account woocommerce page do you get the right email?

    Ben

    Thread Starter xszejdi

    (@xszejdi)

    Users using WordPress login/register page, also reset password, disabled ‘my-account’. I understand already what is the cause

    Plugin Contributor Ben Ritner – Kadence WP

    (@britner)

    Hey, yeah so with the default wordpress login register page you would need to edit the wordpress core reset emails.

    Ben

Viewing 5 replies - 1 through 5 (of 5 total)

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