multiple authors aren’t displayed

  • Resolved diiimitriii

    (@diiimitriii)


    6 years, 4 months ago

    Dear support team,
    I’m currently struggling with the following issue: when I choose multiple authors for a post, for some reason they aren’t displayed properly in the frontend (sidebar) as you can see here:
    https://ibb.co/Gcg1w1s

    Thank you very much for your help!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Molongui

    (@molongui)

    6 years, 4 months ago

    Hi @diiimitriii,

    from what I can see, that is an author box displayed by your theme or a third plugin. Depending on how it retrieves author data we cannot guarantee it will be compatible with features like guest authoring or multiple authors. The only way to display an author box 100% compatible with multiple authors feature is to use the author boxes provided by Molongui Authorship.

    Could you please open a support ticket with us (here) providing your System Status Report so we can take a deeper look at it and be of better help?

    Thanks!

    Molongui Support Team

    Plugin Author Molongui

    (@molongui)

    6 years, 2 months ago

    Hi @diiimitriii,

    we are closing this ticket since it has been more than 2 months without any response from you. Feel free to open another ticket if the problem persists.

    Regards,
    Molongui Support Team

Viewing 2 replies - 1 through 2 (of 2 total)

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