• Resolved adh011576

    (@adh011576)


    We use Akismet and Gravity Forms. We constantly test our client’s forms, and as a result, Akismet has essentially blocked any forms we test and submit within our network from being submitted. They don’t show in the back-end where Gravity Forms show entries. As soon as I discount from our network, they forms work fine. Is there someway to whitelist our internal IP address so we aren’t seen as spam?

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  • csonnek

    (@csonnek)

    Happiness Rocketeer 🚀

    @adh011576 – Can I ask how you’re structuring your tests? Are they automated or are they being done individually (as in someone entering info into a form manually)?

    We do have some testing protocols here that could be helpful:

    https://akismet.com/development/api/#detailed-docs

    Otherwise, I’d recommend contacting us through our contact form with more information about your account and API key (which should not be shared here) so we can dig into your submitted data.

    https://akismet.com/contact/

    Thanks!

    csonnek

    (@csonnek)

    Happiness Rocketeer 🚀

    Just following up here that we resolved your issue via email. Marking this resolved.

Viewing 2 replies - 1 through 2 (of 2 total)

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