correction text “weight” in Additional information

  • Resolved cris0338

    (@cris0338)


    6 years, 5 months ago

    Hi,
    I would like to point out that the text generated on the article page should be corrected
    let me explain better:
    when you create “product” you must enter the data in the “shipping” tab,
    the weight entered is not the actual weight of the product,
    but the weight of the object with the package.
    Therefore, when the customer observes the page, in the additional information, he finds “weight” and this can lead to confusion, when it would be enough to put weight of the package.
    Same thing for the dimensions.
    Is it possible to correct or improve this part?
    it would be enough to add – weight “of the package” –
    Thank you very much for the attention.
    Thank you so much for this wonderful product
    Regards
    Christian

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Thu P. a11n

    (@thup90)

    6 years, 5 months ago

    Hi there,

    The weight and dimensions in the Product Data > Shipping section should be weight and dimensions of the product, not including packaging.

    Thread Starter cris0338

    (@cris0338)

    6 years, 5 months ago

    Hi,
    I do not agree, as the weight entered in that field is the weight with which woocommerce calculates the shipping costs.
    If I am wrong, please explain to me where to insert the weight of the packaging to be added to the weight of the item, so that it is calculated automatically.
    Regards

    Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    6 years, 5 months ago

    Hey @cris0338,

    To confirm for you there is no input field in WooCommerce to enter a separate weight for packaging. The weight field on a product should take into consideration the total weight of your product including any additional packaging you may use.

    If you’re intending to use a service like USPS, UPS, or FedEx for you shipping this document below contains some good information with regards to box packing calculations.

    https://docs.woocommerce.com/document/understanding-box-packing-calculations/

    We hope this helps.

    Thread Starter cris0338

    (@cris0338)

    6 years, 5 months ago

    Hi @stuartduff

    To confirm for you there is no input field in WooCommerce to enter a separate weight for packaging. The weight field on a product should take into consideration the total weight of your product including any additional packaging you may use.

    in fact that’s what I thought …
    then I was right on my reasoning

    I do not use a shipping service in particular,
    I put a plugin just to calculate shipping based on weight
    but I would like that field, user side, to be defined as the total weight of the product + package, ready for shipment, as I wrote in the ticket text

    then return to my question:
    can you tell me how to change, in the user-side text, “weight” in “shipping weight” and “measurements” in “shipping measures”

    I think it’s more correct from the customer’s point of view

    Regards

    • This reply was modified 6 years, 5 months ago by cris0338.
    Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    6 years, 5 months ago

    Hey @cris0338,

    can you tell me how to change, in the user-side text, “weight” in “shipping weight” and “measurements” in “shipping measures”

    You can change the text within WordPress plugins and themes by using a free translation plugin like Loco Translate I know it may sound strange to “translate” your own language, but it works. 🙂

    Loco Translate will allow you to find words or phrases and change those to be what you’d like.

    Hari Shanker R

    (@harishanker)

    6 years, 5 months ago

    Hi @cris0338

    Just wanted to check-in with you real quick on this. I hope that the previous reply helped, in guiding you in the right direction!

    In case you have questions on how to use the LocoTranslate plugin, these guides would assist you further:
    https://localise.biz/wordpress/plugin/faqs/translate-woocommerce
    https://docs.woocommerce.com/document/woocommerce-localization/#section-6

    Since we haven’t heard from you in a while, I’m going to mark this topic as Resolved. Let us know if you keep running into troubles. You can either reply here to follow-up with the same problem, or create a new thread to report your troubles to us.

    All the best!

    Thread Starter cris0338

    (@cris0338)

    6 years, 5 months ago

    Hi
    actually I didn’t have time to try,
    but it’s ok to mark “Resolved”
    in case of problems, I will continue to write below or open a new post
    Regards and have Happy Holidays

Viewing 7 replies - 1 through 7 (of 7 total)

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