Not backingup from Last Day

  • Resolved rajnohar

    (@rajnohar)


    6 years, 8 months ago

    i tried several times Backup Now button but nothing happen, there is already 10 backup exist.
    it says “Requesting start of backup…” and nothing happen

    How to get rid of this problem. i dont know why this is happening as i backups on 2 Dec successfully.
    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Harshad

    (@bornforphp)

    6 years, 8 months ago

    @rajnohar

    To help us work out the cause of your problem, can you please send us a copy of the backup log?
    This log can be found in the Existing Backups tab of the UpdraftPlus dashboard.
    If you cannot access the UpdraftPlus dashboard, then you can find the log file in the ‘wp-content/updraft’ directory via FTP or your hosts’ file manager.

    You can copy/paste the logs here: https://pastebin.com and share the link here

    Best Wishes,
    Harshad

    Thread Starter rajnohar

    (@rajnohar)

    6 years, 8 months ago

    Log files are of last successful backup but the main problem is that now its “Backup” not working.
    Only appears “Requesting start of backup…” and nothing happen. After 1 to 2 minute this message gone and look same dashboard without any process.
    Thanks

    Harshad

    (@bornforphp)

    6 years, 8 months ago

    @rajnohar

    Can you please Wipe settings from UpdraftPlus > Advanced tools > Wipe settings, click Wipe settings button.

    Re-configure the settings and re-run the backup process and check if it works?

    Thanks,
    Harshad

    Thread Starter rajnohar

    (@rajnohar)

    6 years, 8 months ago

    Yeah this not worked but i solved the problem.
    The exact problem was with another plugin “quiz maker”.
    After deactivating all plugin and activating one by one i figure out.
    Thanks for your valuable support.

    Regards
    Rajendra Singh

    • This reply was modified 6 years, 8 months ago by rajnohar.
    • This reply was modified 6 years, 8 months ago by rajnohar.
    Harshad

    (@bornforphp)

    6 years, 8 months ago

    @rajnohar

    Glad to hear the issue is now fixed 🙂

    If you have anymore questions, please feel free to write back to us.

    Have a nice day!

    Regards,
    Harshad

Viewing 5 replies - 1 through 5 (of 5 total)

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