update log

  • Resolved ardiansyah92

    (@ardiansyah92)


    6 years, 6 months ago

    I tried to update this plugin but the process always stops and only the following command appears. Please help to resolve this problem

    Upgrade Process Started…
    Get Upgrades Packages…
    Upgrades Packages are ready, start unpacking…

    =================================================================
    PREPARE PACKAGE “2.0.54” VERSION…

    Package “2.0.54” is ready. Start the execution…

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    6 years, 6 months ago

    Hi @ardiansyah92

    Are you able to check if there’s any PHP error logs produced when the issue occured?

    Regards,

    Thread Starter ardiansyah92

    (@ardiansyah92)

    6 years, 6 months ago

    I don’t know how I have updated the latest wordpress and all plugins but the Ultimate Member log update process isn’t working

    Plugin Contributor Champ Camba

    (@champsupertramp)

    6 years, 6 months ago

    Hi @ardiansyah92

    Could you please ask your hosting provider to help you with retrieving the PHP error logs during the update process error?

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    6 years, 6 months ago

    Hi @ardiansyah92

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. 🙂

    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)

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