Learning Curve & BUGS

UPDATED:
The support is extremely slooooooowwwww. Even if you pay for Extended Support. ALSO – and BEWARE OF THIS, because it makes a difference – if you buy the license, and use it on a test site, QUADLAYERS has to be the one to switch it to the live site in order for it to work correctly. AND, because they are soooo sloooowwww, you might not have a correctly working menu until they get around to helping you!! They should at least have 2 activations for each license, one for the test site and one for the live. Otherwise, if you need to work on the test site once it’s gone live, you don’t have access to the test menu! It is so frustrating!!

This one looks nice, the reason I chose it. But, as with all things, you don’t know how it actually works until you use/buy it. Some biggies to note:

• 1) There is a steep learning curve, and many things are not intuitive when building a menu. Even with documentation, there is a lot to absorb when reading it.
• 2) When you do edit the menu, if you delete an item by accident, you have to build it again, because every change you make instantly saves! You don’t even get to catch a mistake before it’s saved. I’ve spent lots of time redoing things. THIS was a big time waste for me. BEWARE.
• 3) Also, there are some buggy things, like when you want to add a Tab, it randomly gives you the chance to name it. OR, it just creates that tab and it’s impossible to figure out how to edit or delete it.
• 4) AND – this is big: if you are using tabs, you cannot edit the upper menu items. Say I want to put pages under Services. I cannot make Services NOT act like a link YET I cannot make it actually BE a link. So, no matter what, it shows the hand icon, but you cannot control that it does or does not link to anything. It DOES NOT LINK, but you cannot make it NOT act like a link. THIS IS BAD USER EXPERIENCE, like a number one rule with UE. I hate this bug!

I’ve spent so much time trying to use it as expected, that I cannot start all over again with another mega menu. But I would seriously consider these items before purchasing.

• This topic was modified 6 years, 4 months ago by wordpresshat.
• This topic was modified 5 years, 12 months ago by wordpresshat.