{{PRODUCTS.CART}} Not working.

  • Resolved dcatnr

    (@dcatnr)


    6 years, 7 months ago

    I use your plugin abandoned cart and very happy with it but there is one issue I am facing with it.

    Whenever the mail is being sent one placeholder is not being replaced with the actual value.

    {{PRODUCTS.CART}} This is that placeholder that does not work. It shows as it is in the mail.

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  • Plugin Support priyankajagtap

    (@priyankajagtap)

    6 years, 6 months ago

    Hi @dcatnr,

    I am glad to know that you are very happy with our Abandoned Cart Lite plugin. 🙂

    Can you please check and let us know whether you have added the {{products.cart}} merge tag in the Capital letters in the email template?

    If yes, then can you please write that merge tag in small letters like {{products.cart}} and check whether still, the merge tag is coming as it is in the reminder email OR replacing with the actual cart value?

    Please check and let us know the result.

    Regards,
    Priyanka Jagtap

Viewing 1 replies (of 1 total)

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