TypeError: display_type is undefined

Resolved jeensg
(@jeensg)

6 years, 7 months ago
Hey, I aleady had this problem once and don’t find any clue any more on how to solve this issue. All our galleries on the corresponding pages are not shown any more. I can delete them in the block, when trying to include them again, we found some problem in the console, when I hit the button to include the selected gallery.

I checked the forum and the rest of the net for the error, but I don’t find any hint. Where can I go on or does anybody know where to look further on this topic/error?
```
TypeError: display_type is undefined display_tab.js:335:13
NextJS 2
        to_shortcode
        clicked
    clicked self-hosted:1019
    Backbone 2
        dispatch
```
We use WordPress 5.2.4 and NextGen 3.2.19

Thanks in advance, Jens.

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Mihai Ceban
(@mihaiimagely)

6 years, 7 months ago
Hi @jeensg,

Errors like this can sometimes occur due to a conflict on your site. We would like to have you try a few things. Please try deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN Gallery plugin.

If this fixes the problem it was likely one of the deactivated plugins causing the issue. Now, retrace your steps activating each plugin (one at a time) and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating the plugins as it is also best to keep checking after each plugin. Sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem, we would greatly appreciate your feedback on them so that our developers can address them.

Also to note, in rare cases, it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated, you might consider temporarily switching to one of the WordPress Twenty series themes and see if this corrects the issue.
- This reply was modified 6 years, 7 months ago by Mihai Ceban.
Thread Starter jeensg
(@jeensg)

6 years, 7 months ago

Well 🙁

At the end it helped. Deactivated all plugins and reactivated all of them, it worked.

Afterwards I tried with a copy from before, where it didn’t work … and it only needed deactivating NextGen Gallery and reactivating it. Does this still mean, that it is a conflict with one of the other plugins?

Thanks for help anyway.

Viewing 2 replies - 1 through 2 (of 2 total)

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