Error 500 when installing the plugin

  • Resolved jrvalle

    (@jrvalle)


    6 years, 6 months ago

    I have installed the plugin and when I give the activation button I get an error message 500 that forces me to delete the folder from the FTP to return to the previous situation.
    What could be the problem?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author NextScripts

    (@nextscripts)

    6 years, 6 months ago

    What is your PHP version?

    Could you please check your error_log and let me know what do you have there?

    This kind of error could happen when your PHP is either extremely old any not anymore supported or your PHP installation is missing some default essential components.

    Thread Starter jrvalle

    (@jrvalle)

    6 years, 6 months ago

    The version of my PHP is 5.6.11.

    Regarding the error log I have been searching, but I cannot find any document on my server that records these errors. Can be?

    Plugin Author NextScripts

    (@nextscripts)

    6 years, 6 months ago

    5.6 is quite old (7.3 is recommended), but supported.

    How much memory is allowed to PHP?

    File called “error_log” usually located in your root WordPress folder or you can check php.ini for its location.

Viewing 3 replies - 1 through 3 (of 3 total)

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