Do not Honor Error Message

  • Resolved raymond621

    (@raymond621)


    6 years, 7 months ago

    Hello Support

    What happens to the customer when payment is declined with an error code Do_not_honor?
    Do they see a message tailored for this type of error below the checkout field or are they redirected to a page explaining the error.

    I want to customize these error messages and I want to know where they are shown.

    Anybody knows?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ryan Ray

    (@ryanr14)

    6 years, 7 months ago

    Hi @raymond621,

    What happens to the customer when payment is declined with an error code Do_not_honor?

    To my best knowledge this is a response code from the bank and will mostly show a card declined error.

    Card declined
    Link to image: https://cld.wthms.co/WHBWh0

    This normally to me says to check with my card issuer, but that is all the error will show currently with Stripe.

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    6 years, 7 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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