• Resolved alax034

    (@alax034)


    Hi and thank you for this wonderful plugin. I have one issue and I would like to ask you for help.
    The plugin isn’t sending the exact same HTML code that I have defined as an email template, it’s slightly different. The snippet from email template:

    <tr>
        <td><a href="https://www.instagram.com/masnetiedup/" target="_blank">Instagram</a></td>
        <td><a href="https://www.facebook.com/masnetiedup/" target="_blank">Facebook</a></td>
        <td><a href="https://www.etsy.com/shop/TiedUpBowtiesStore" target="_blank">Etsy</a></td>
      </tr>

    And what I get in the email is:

    <tr>
    <td>Instagram
        </td>
    <td style="text-align:center;border-collapse:collapse;padding:12px"><a href="https://www.facebook.com/masnetiedup/" style="color:#de6a26;font-weight:normal;text-align:center;text-decoration:none" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.facebook.com/masnetiedup/&source=gmail&ust=1572109407124000&usg=AFQjCNFLhRuJEU3Gu0JOQCY8qxJuqcrOig">Facebook</a></td>
        <td style="text-align:center;border-collapse:collapse;padding:12px"><a href="https://www.etsy.com/shop/TiedUpBowtiesStore" style="color:#de6a26;font-weight:normal;text-align:center;text-decoration:none" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.etsy.com/shop/TiedUpBowtiesStore&source=gmail&ust=1572109407124000&usg=AFQjCNF3BEqfBWdQpA8iAwUDurOMEV_6PQ">Etsy</a></td>
      
      </tr>

    So, just pay attention to “Instagram” link, the rest is ok. That part of the code that’s missing is appearing somewhere above in some random tag that doesn’t even exist in my template.
    Do you possibly know what can cause this?

    Thanks!

Viewing 1 replies (of 1 total)
  • Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @alax034,

    I apologize for the delay in response.

    Glad to know that you love our plugin.

    Can you please drop us an email on “support at tychesoftwares dot freshdesk dot com” and share the HTML code of the whole email template with us? It might be possible that there is some closing or opening HTML tag is missing in the template code and that might be causing the problem.

    Once you will share the HTML code of the whole email template then we will check it at our end and will get back to you with an update on the same.

    Please let us know.

    Regards,
    Priyanka Jagtap

Viewing 1 replies (of 1 total)

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