filters set as attribute doesnt showup

hurab
(@hurab)

6 years, 8 months ago

Hi i want to add 3 type of filters, how ever when i add one as a tag it shows up. https://paste.pics/72CKY i added another filter but with attributes category https://paste.pics/72CM5 it doesnt show up though i added in the widget too. https://paste.pics/72CN7
Is there something i am doing wrong
please guide.

Also when i add attribute in product page it shows as a variation. https://paste.pics/72COE
https://paste.pics/72CP2

Viewing 14 replies - 1 through 14 (of 14 total)

Plugin Author RazyRx
(@razyrx)

6 years, 8 months ago

Hi @hurab,

Please provide your site URL.
Is it default WooCommerce page?
Or it is page with WooCommerce shortcode or Elementor/Divi builder?

Regards,
Oleg

Thread Starter hurab
(@hurab)

6 years, 8 months ago

there you go https://greencotton.com.my/ it is default woocommerce page.
Plugin Author RazyRx
(@razyrx)

6 years, 8 months ago
Hi @hurab,

On screenshot you selected that you used it for variations.
Do you have variation with each material?
And where i can find this product?

Regards,
Oleg
- This reply was modified 6 years, 8 months ago by RazyRx.
Thread Starter hurab
(@hurab)

6 years, 8 months ago

Hi Oleg

on uploading the product i have selected as variable product. we have many 3/4 raglan tees. https://greencotton.com.my/products-2/

Plugin Author RazyRx
(@razyrx)

6 years, 8 months ago

Hi @hurab,

In admin dashboard -> BeRocket -> Account Keys please enable option “DEBUG MODE”.

Regards,
Oleg

Thread Starter hurab
(@hurab)

6 years, 8 months ago

Hi Oleg i did but it is still showing the same result. could you please what am i missing?

Plugin Author RazyRx
(@razyrx)

6 years, 8 months ago

Hi @hurab,

In plugin settings -> Addons tab disable addon “Additional Tables” and Save settings, after that enable it again and Save settings, wait for table generation.

Regards,
Oleg

Thread Starter hurab
(@hurab)

6 years, 8 months ago

Hi Oleg i did as advised the problem still prevails. it must be something wrong i might doing.

may i have your email address so i can share with you the admin access?

Plugin Author RazyRx
(@razyrx)

6 years, 8 months ago

Hi @hurab,

Try this in plugin settings -> Advanced tab enable option “Show all values”.

Regards,
Oleg

Thread Starter hurab
(@hurab)

6 years, 8 months ago

I am sorry Oleg but still unable to see my filters

Plugin Author RazyRx
(@razyrx)

6 years, 8 months ago

Hi @hurab,

Is one of attribute value applied to some product?
Try to display “Filter Products by Attribute” widget for this attribute.

Regards,
Oleg

Thread Starter hurab
(@hurab)

6 years, 8 months ago

Hi no i never applied the the material attribute to any of the product. do i need to apply? because if i apply the filter on the product it shows up on the product page as well.

Plugin Author RazyRx
(@razyrx)

6 years, 8 months ago

Hi,

Please check that at least one material attribute value has products.
https://imgur.com/ZTv76h8

Regards,
Oleg

Thread Starter hurab
(@hurab)

6 years, 8 months ago

actually when i select with one it appears on the product page too

https://paste.pics/75W1A

Viewing 14 replies - 1 through 14 (of 14 total)

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