Hi there,
If you can’t find the new orders in your WooCommerce>Reports pages (try other pages like “Sales by product” too to confirm it), I suspect that the issue could be related to cache.
Are you running any cache plugin in your site or a cache system (object-cache for example) in your server? If that’s the case, please try to disable it to see if the reports are updated.
If they remain the same, you could also try to disable the rest of your plugins (leaving only WooCommerce active) and check the reports again to see if the issue is solved. If it does, try to reactivate them again one by one (or in small groups) to see if the problem reappears. If it does, it will mean that one of these reactivated plugins is causing a conflict with WooCommerce. If they’re still appearing correct after reactivating all your plugins, it will likely mean that the issue is related to cache (maybe the cache was cleared after disabling one of these plugins).
Please give it a try and let us know how it goes!
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
