• Resolved confusedneedhelp

    (@confusedneedhelp)


    Hi,
    I have a specific problem when registering a user using a form. The problem is that I also have a username and an email address from another user in 2 separate fields which are brought into the form using jQuery (I use this info as the destination email address from a contact form, this is dynamic and changed between users already registered on the site.)
    So basically when I press submit the new user is registered and receives the email and the form is submitted. However, it seems that during the validation process of the form the other username and email address of the already registered user is being detected in the form and the final screen is completely white with the “The username is associated with another user” warning. It does not flow through to the results page as required and the newly registered user does not get the required feedback of their successful registration.
    Is there any way to have another username and email address of an already registered user contained in a field (for use in the emails sent at submission) and still register a new user without the warning screen?
    Thanks for your help in this..

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  • Plugin Author codepeople

    (@codepeople)

    Hi! We’d like to help but we can’t reply about that in this forum. We are not allowed to support any customers in these forums.

    For pro or commercial product support please contact us directly on our site. This includes any pre-sales topics as well.

    Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.

    Thank you.

    Thread Starter confusedneedhelp

    (@confusedneedhelp)

    Sorry about that. I have sent it through your site.

Viewing 2 replies - 1 through 2 (of 2 total)

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