customer data exposed

  • Resolved plantcircle

    (@plantcircle)


    6 years, 7 months ago

    Hi, It had happened already 3 times that a customer while completing a purchase sees private data of another customer who is at the same time placing an order elsewhere in the world.this is a serious security breach error and i hope it can be fixed.
    once i had an order come from one customer with data of another customer – i spotted it after they have complained to me about some issues with placing the order. the email was taken from one person and address from another. I cannot allow this to happen as you can imagine. Please advice

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  • Elvira K.

    (@treibalen)

    6 years, 7 months ago

    Hi there @plantcircle,

    It had happened already 3 times that a customer while completing a purchase sees private data of another customer who is at the same time placing an order elsewhere in the world

    Wow! This doesn’t sound right at all. While this is not something that we can reproduce on our end, it makes me think that there might be some caching involved.

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.  Once you’ve done that, you can use https://pastebin.com/ to paste it here.

    Cheers!

    Elvira K.

    (@treibalen)

    6 years, 7 months ago

    Hi there @plantcircle,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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