Manage WP Connection

Hi there. I run updates on my wordpress site through Manage WP. The Shield plugin is stoping me from being able to connect to the site to Manage WP. I have whitelisted the Manage WP IP addresses but this does not make a difference. I am able to connect when the Shield plugin is deactivated. Do you have any suggestions for maintaining connection to Manage WP?

Here are the requests and responses that Mange WP are getting from this website this might be helpful.

Request playload

POST /wp-load.php HTTP/1.1
Host: andrewsaccountants.com.au
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36
Referer: http://andrewsaccountants.com.au/
Cookie:
MWP-Action: get_stats
MWP-Message-ID: 44aae4e5d14074cc7e722f1fcec9dd5b92270c_1568553032
MWP-Signature: n5iy7NlkMQ0Sc/77qyIyfVw6r+0O8e6rA9415kZzjrjR7ADDdujy4TmsSbZ2Goh+MvieH75zpz0SZwplPIoDPou/P06XLnnr9CnhBUQy3CQpuXfTLfhQSJ1jPh9Fwejj9fFhlq0tH+w0aaqrS1fOYoJvHLB1dc43eqxBCkmOyhkQCf3ne/5/VLp5cqCgl+jo2b4Nr3N7UMwTBk4MCwwjqofUuJRDXSVm35YG5Em7sL0H35JnujDgv4Z33gDa3wgCU7jSrziZHfH1mN2TW8ks7NTeIjaKtYg6kv7Vmw4JlWhcV6JQ/j2TGA9I9E4Et/zTaZBsQaix6VQ6cf19O7N2Ng==
MWP-Site-Id: 1927361
MWP-Key-Name: managewp_1564797902
MWP-Service-Signature: NlGVh7qxgj8Hv+UVY0uGENFxjgx+NZ5SqVeZ0LCN6xvEvfQcFAj2N9Ae/yIvWYa1xS1uoUgeYUvQqzOmCXyjYy91LpWOx7PsRlnt6PbWaLpyA1Dc1WL1nXLXL0z5GORF2MsRammcEzQImltuRKsjOL2Hv7iFIPEAi8mP/kE3Z7aI4JtChSJSSukt3HC8uP1EVWn5jumy0Mgiijms3NDBwoJBnddDhu7FaZJGdx0MEGT+D/GhBQUul/YtemfPX3rLP2hlTnSCJCRL9RP9SLkVi1F1FDoPt4mq1Ym9yCfZlw/sI85lDzwu6iQi2MYMuCzao8gqbYDgbmQSDK7k/e44TQ==
MWP-Signature-G: TqNx0fQJTWnL0gNpOLSRZ2/2oEcGlt+opoSlkfdW68P4jkG5+cyvhNkLPsmGV6FXppfUbuEw+YclnZAJD0+u6imbU0XUsgfeLjb1mJRmIoikNyvPKncm4nYLOfIoY6YEnl+o3/3Gvii4Bp2NRAK6yWQA5+Fp57ZRruVlGO99wmvUn+xyFiEhkSidoIqOx/KY6znV3zrZiDjhcFbb/fZ/EYPYAkpTfgri6BlE5Sm+RKkKIARZieEaEiROPbVupIw91kA2oPFZytsSc9vsQAF7AzN/jCiExTJ2f1pmXP3VXY/V/uA3Sq99Iwp20+H5/XwzUV1dqDL9fof9/vrY11391g==
Content-Type: application/json
Accept: text/html,text/plain,application/json
MWP-Protocol: 1

{“params”:{“refresh”:”transient”,”doAdminInit”:true,”item_filter”:{“get_stats”:{“0”:[“updates”,{“plugins”:true,”themes”:true,”premium”:false,”translations”:true}],”1″:[“core_update”,{“core”:true}],”2″:[“posts”,{“numberposts”:5}],”3″:[“drafts”,{“numberposts”:5}],”4″:[“scheduled”,{“numberposts”:5}],”5″:[“comments”,{“numberposts”:5}],”plugins”:{“cleanup”:{“overhead”:[],”revisions”:{“num_to_keep”:”r_5″},”spam”:[]}},”6″:[“site_statistics”,{“users”:true,”approvedComments”:true,”activePlugins”:true,”publishedPosts”:true,”draftPosts”:true,”publishedPages”:true,”draftPages”:true}],”7″:[“backups”],”8″:[“hit_counter”]}},”username”:”AA_Admin”},”stateParameters”:{“themes”:{“type”:”themes”,”options”:[]},”plugins”:{“type”:”plugins”,”options”:[]},”users”:{“type”:”users”,”options”:{“query”:”SELECT u.ID AS id, u.user_login AS username, u.user_email AS email, u.user_registered AS createdAt, m4.meta_value AS firstName, m5.meta_value AS lastName, m6.meta_value AS description, m7.meta_value AS roles, u.user_url AS url FROM {{prefix}}users AS u LEFT JOIN {{prefix}}usermeta AS m4 ON m4.user_id = u.ID AND m4.meta_key = ‘first_name’ LEFT JOIN {{prefix}}usermeta AS m5 ON m5.user_id = u.ID AND m5.meta_key = ‘last_name’ LEFT JOIN {{prefix}}usermeta AS m6 ON m6.user_id = u.ID AND m6.meta_key = ‘description’ LEFT JOIN {{prefix}}usermeta AS m7 ON m7.user_id = u.ID AND m7.meta_key = ‘{{prefix}}capabilities’ GROUP BY u.ID ORDER BY CASE\n WHEN roles LIKE ‘%\”administrator\”;b:1;%’ THEN 1\n WHEN roles LIKE ‘%\”editor\”;b:1;%’ THEN 2\n WHEN roles LIKE ‘%\”author\”;b:1;%’ THEN 3\n WHEN roles LIKE ‘%\”contributor\”;b:1;%’ THEN 4\n WHEN roles LIKE ‘%\”subscriber\”;b:1;%’ THEN 5\n ELSE 6\n END ASC LIMIT 100″,”simplifiedQuery”:”SELECT u.ID AS id, u.user_login AS username, u.user_email AS email, u.user_registered AS createdAt, m4.meta_value AS firstName, m5.meta_value AS lastName, m6.meta_value AS description, m7.meta_value AS roles, u.user_url AS url FROM {{prefix}}users AS u LEFT JOIN {{prefix}}usermeta AS m4 ON m4.user_id = u.ID AND m4.meta_key = ‘first_name’ LEFT JOIN {{prefix}}usermeta AS m5 ON m5.user_id = u.ID AND m5.meta_key = ‘last_name’ LEFT JOIN {{prefix}}usermeta AS m6 ON m6.user_id = u.ID AND m6.meta_key = ‘description’ LEFT JOIN {{prefix}}usermeta AS m7 ON m7.user_id = u.ID AND m7.meta_key = ‘{{prefix}}capabilities’ GROUP BY u.ID LIMIT 100″,”prefixName”:”{{prefix}}”,”deserialize”:[“roles”]}}},”wpAdmin”:true,”wpAjax”:true,”wpPage”:”update-core.php”,”setting”:[],”wpNoExtObjectCache”:true,”settings”:{“notice”:null,”network_notice”:null,”deactivate_text”:null,”master_url”:”http:\/\/managewp.dev\/”,”master_cron_url”:”http:\/\/managewp.dev\/wp-content\/plugins\/master\/mwp-notifications-handle.php”,”noti_cache_life_time”:”86400″,”noti_treshold_spam_comments”:”10″,”noti_treshold_pending_comments”:”0″,”noti_treshold_approved_comments”:”1″,”noti_treshold_posts”:”0″,”noti_treshold_drafts”:”0″,”key_name”:”managewp_d”,”dataown”:362779}}

{
“params”: {
“refresh”: “transient”,
“doAdminInit”: true,
“item_filter”: {
“get_stats”: {
“0”: [
“updates”,
{
“plugins”: true,
“themes”: true,
“premium”: false,
“translations”: true
}
],
“1”: [
“core_update”,
{
“core”: true
}
],
“2”: [
“posts”,
{
“numberposts”: 5
}
],
“3”: [
“drafts”,
{
“numberposts”: 5
}
],
“4”: [
“scheduled”,
{
“numberposts”: 5
}
],
“5”: [
“comments”,
{
“numberposts”: 5
}
],
“plugins”: {
“cleanup”: {
“overhead”: [],
“revisions”: {
“num_to_keep”: “r_5”
},
“spam”: []
}
},
“6”: [
“site_statistics”,
{
“users”: true,
“approvedComments”: true,
“activePlugins”: true,
“publishedPosts”: true,
“draftPosts”: true,
“publishedPages”: true,
“draftPages”: true
}
],
“7”: [
“backups”
],
“8”: [
“hit_counter”
]
}
},
“username”: “AA_Admin”
},
“stateParameters”: {
“themes”: {
“type”: “themes”,
“options”: []
},
“plugins”: {
“type”: “plugins”,
“options”: []
},
“users”: {
“type”: “users”,
“options”: {
“query”: “SELECT u.ID AS id, u.user_login AS username, u.user_email AS email, u.user_registered AS createdAt, m4.meta_value AS firstName, m5.meta_value AS lastName, m6.meta_value AS description, m7.meta_value AS roles, u.user_url AS url FROM {{prefix}}users AS u LEFT JOIN {{prefix}}usermeta AS m4 ON m4.user_id = u.ID AND m4.meta_key = ‘first_name’ LEFT JOIN {{prefix}}usermeta AS m5 ON m5.user_id = u.ID AND m5.meta_key = ‘last_name’ LEFT JOIN {{prefix}}usermeta AS m6 ON m6.user_id = u.ID AND m6.meta_key = ‘description’ LEFT JOIN {{prefix}}usermeta AS m7 ON m7.user_id = u.ID AND m7.meta_key = ‘{{prefix}}capabilities’ GROUP BY u.ID ORDER BY CASE\n WHEN roles LIKE ‘%\”administrator\”;b:1;%’ THEN 1\n WHEN roles LIKE ‘%\”editor\”;b:1;%’ THEN 2\n WHEN roles LIKE ‘%\”author\”;b:1;%’ THEN 3\n WHEN roles LIKE ‘%\”contributor\”;b:1;%’ THEN 4\n WHEN roles LIKE ‘%\”subscriber\”;b:1;%’ THEN 5\n ELSE 6\n END ASC LIMIT 100″,
“simplifiedQuery”: “SELECT u.ID AS id, u.user_login AS username, u.user_email AS email, u.user_registered AS createdAt, m4.meta_value AS firstName, m5.meta_value AS lastName, m6.meta_value AS description, m7.meta_value AS roles, u.user_url AS url FROM {{prefix}}users AS u LEFT JOIN {{prefix}}usermeta AS m4 ON m4.user_id = u.ID AND m4.meta_key = ‘first_name’ LEFT JOIN {{prefix}}usermeta AS m5 ON m5.user_id = u.ID AND m5.meta_key = ‘last_name’ LEFT JOIN {{prefix}}usermeta AS m6 ON m6.user_id = u.ID AND m6.meta_key = ‘description’ LEFT JOIN {{prefix}}usermeta AS m7 ON m7.user_id = u.ID AND m7.meta_key = ‘{{prefix}}capabilities’ GROUP BY u.ID LIMIT 100”,
“prefixName”: “{{prefix}}”,
“deserialize”: [
“roles”
]
}
}
},
“wpAdmin”: true,
“wpAjax”: true,
“wpPage”: “update-core.php”,
“setting”: [],
“wpNoExtObjectCache”: true,
“settings”: {
“notice”: null,
“network_notice”: null,
“deactivate_text”: null,
“master_url”: “http:\/\/managewp.dev\/”,
“master_cron_url”: “http:\/\/managewp.dev\/wp-content\/plugins\/master\/mwp-notifications-handle.php”,
“noti_cache_life_time”: “86400”,
“noti_treshold_spam_comments”: “10”,
“noti_treshold_pending_comments”: “0”,
“noti_treshold_approved_comments”: “1”,
“noti_treshold_posts”: “0”,
“noti_treshold_drafts”: “0”,
“key_name”: “managewp_d”,
“dataown”: 362779
}
}

Response playload:

HTTP/1.1 200 OK
Server: Sucuri/Cloudproxy
Date: Sun, 15 Sep 2019 13:10:35 GMT
Content-Type: text/html; charset=UTF-8
Content-Length: 0
Connection: keep-alive
X-Sucuri-ID: 11013
X-XSS-Protection: 1; mode=block
X-Frame-Options: SAMEORIGIN
X-Content-Type-Options: nosniff
Set-Cookie: icwp-wpsf=32286b431845fe5a8787983e161b8cd2; expires=Sat, 29-Jun-2069 02:21:06 GMT; Max-Age=1571145031; path=/
Set-Cookie: icwp-wpsf=deleted; expires=Thu, 01-Jan-1970 00:00:01 GMT; Max-Age=0; path=/
Set-Cookie: icwp-wpsf=f0076cadc036698f35ee5b1ac14a9164; expires=Sat, 29-Jun-2069 02:21:06 GMT; Max-Age=1571145031; path=/
Set-Cookie: icwp-wpsf=deleted; expires=Thu, 01-Jan-1970 00:00:01 GMT; Max-Age=0; path=/
Set-Cookie: wordpress_a477deb8dfcf3eda1fccc4cd61305d34=+; expires=Sat, 15-Sep-2018 13:10:35 GMT; Max-Age=0; path=/wp-admin
Set-Cookie: wordpress_sec_a477deb8dfcf3eda1fccc4cd61305d34=+; expires=Sat, 15-Sep-2018 13:10:35 GMT; Max-Age=0; path=/wp-admin
Set-Cookie: wordpress_a477deb8dfcf3eda1fccc4cd61305d34=+; expires=Sat, 15-Sep-2018 13:10:35 GMT; Max-Age=0; path=/wp-content/plugins
Set-Cookie: wordpress_sec_a477deb8dfcf3eda1fccc4cd61305d34=+; expires=Sat, 15-Sep-2018 13:10:35 GMT; Max-Age=0; path=/wp-content/plugins
Set-Cookie: wordpress_logged_in_a477deb8dfcf3eda1fccc4cd61305d34=+; expires=Sat, 15-Sep-2018 13:10:35 GMT; Max-Age=0; path=/
Set-Cookie: wordpress_logged_in_a477deb8dfcf3eda1fccc4cd61305d34=+; expires=Sat, 15-Sep-2018 13:10:35 GMT; Max-Age=0; path=/
Set-Cookie: wp-settings-1=+; expires=Sat, 15-Sep-2018 13:10:35 GMT; Max-Age=0; path=/
Set-Cookie: wp-settings-time-1=+; expires=Sat, 15-Sep-2018 13:10:35 GMT; Max-Age=0; path=/
Set-Cookie: wordpress_a477deb8dfcf3eda1fccc4cd61305d34=+; expires=Sat, 15-Sep-2018 13:10:35 GMT; Max-Age=0; path=/
Set-Cookie: wordpress_a477deb8dfcf3eda1fccc4cd61305d34=+; expires=Sat, 15-Sep-2018 13:10:35 GMT; Max-Age=0; path=/
Set-Cookie: wordpress_sec_a477deb8dfcf3eda1fccc4cd61305d34=+; expires=Sat, 15-Sep-2018 13:10:35 GMT; Max-Age=0; path=/
Set-Cookie: wordpress_sec_a477deb8dfcf3eda1fccc4cd61305d34=+; expires=Sat, 15-Sep-2018 13:10:35 GMT; Max-Age=0; path=/
Set-Cookie: wordpressuser_a477deb8dfcf3eda1fccc4cd61305d34=+; expires=Sat, 15-Sep-2018 13:10:35 GMT; Max-Age=0; path=/
Set-Cookie: wordpresspass_a477deb8dfcf3eda1fccc4cd61305d34=+; expires=Sat, 15-Sep-2018 13:10:35 GMT; Max-Age=0; path=/
Set-Cookie: wordpressuser_a477deb8dfcf3eda1fccc4cd61305d34=+; expires=Sat, 15-Sep-2018 13:10:35 GMT; Max-Age=0; path=/
Set-Cookie: wordpresspass_a477deb8dfcf3eda1fccc4cd61305d34=+; expires=Sat, 15-Sep-2018 13:10:35 GMT; Max-Age=0; path=/
Set-Cookie: wp-postpass_a477deb8dfcf3eda1fccc4cd61305d34=+; expires=Sat, 15-Sep-2018 13:10:35 GMT; Max-Age=0; path=/
Set-Cookie: icwp-wpsf=d0b915d17e6df5d412ba0611a27fab70; expires=Sat, 29-Jun-2069 02:21:06 GMT; Max-Age=1571145031; path=/
Set-Cookie: icwp-isredirect=yes; expires=Sun, 15-Sep-2019 13:10:40 GMT; Max-Age=5; path=/

Also, we use the following custom communication headers:

MWP-Action:
MWP-Message-ID:
MWP-Signature:
MWP-Signature-G

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