Siteground Size restriction

  • Resolved MJW

    (@mattwiggans)


    6 years, 6 months ago

    Hi I am looking for a bit of guidance, if any one could be good enough to point me in the right direction I would be very grateful.

    First off, it’s worth knowing that I am not really very technical.

    I am trying to migrate a website to another domain. I am currently using Siteground. I have successfully exported the files to (File). When I attempt to import the files to the new domain I get the the following error message.

    “Your file exceeds the maximum upload size for this site: 128 MB”

    I understood that All-In-One WP Migration is compatible with Siteground, and 128mg does not seem a huge amount to work with.

    I have been advised by SG to use CP and file manager to copy the files/database manually however this is where my knowledge and confidence begin to fail me. Which is why i wanted to use a system like All-In-One.

    Can anyone advise where I might be going wrong.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    6 years, 6 months ago

    Hey @mattwiggans,

    I can see you contacted our support with regard to this issue and we have assisted you via chat with migrating the files to another domain name on your account. Our team remains at your disposal if you need more help, reach them 24/7 via your Client Area.

    Regards,
    Stanimir

    Thread Starter MJW

    (@mattwiggans)

    6 years, 6 months ago

    I did and your guys were, as always excellent. I cannot fault Sitegrounds tech support. always spot on. Please pass on my thanks.

    gamtch

    (@gamtch)

    6 years, 6 months ago

    Hey @sstoqnov!

    I am trying to help my friend upload a 148mb .wpress backup to a Siteground site. Can you explain how I do this via file manager or FTP?

    Thanks!
    Mark

    Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    6 years, 6 months ago

    The 128MB file upload setting cannot be modified on our shared hosting plan.

    I would recommend using the SiteGround Migrator plugin https://wordpress.org/plugins/siteground-migrator/ that will take pretty much all the hassle from the migration process and you won’t have to worry about downloading and uploading files.

    gamtch

    (@gamtch)

    6 years, 6 months ago

    Thanks @hristo-sg

    I used All-In-One to backup the old site and now don’t have access to that site.

    I presume i can’t use the .wpress file with the Siteground Migrator…

    Mark

Viewing 5 replies - 1 through 5 (of 5 total)

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